{"id":553,"date":"2024-02-10T01:42:18","date_gmt":"2024-02-10T01:42:18","guid":{"rendered":"https:\/\/perola.online\/semijoias\/?page_id=553"},"modified":"2024-02-10T14:06:52","modified_gmt":"2024-02-10T14:06:52","slug":"ombudsman","status":"publish","type":"page","link":"https:\/\/perola.online\/loja\/ombudsman\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"553\" class=\"elementor elementor-553\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1224c2c4 e-flex e-con-boxed e-con e-parent\" data-id=\"1224c2c4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54d4e556 elementor-widget elementor-widget-text-editor\" data-id=\"54d4e556\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\n<p><\/p>\n<h2 class=\"wp-block-heading\">Ombudsman P\u00e9rola: Sua Voz tem muito valor<\/h2>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\">\u00a0<\/p>\n<p><\/p>\n<p><\/p>\n<p class=\"wp-block-paragraph\"><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8fe3b45 e-flex e-con-boxed e-con e-parent\" data-id=\"8fe3b45\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-51c6662 e-con-full e-flex e-con e-child\" data-id=\"51c6662\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4016d21 elementor-widget elementor-widget-text-editor\" data-id=\"4016d21\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-sourcepos=\"3:1-3:24\"><strong>O que \u00e9 o Ombudsman?<\/strong><\/p>\n<p data-sourcepos=\"5:1-5:44\">O Ombudsman P\u00e9rola \u00e9 um canal de comunica\u00e7\u00e3o direto entre voc\u00ea e nossa empresa, criado para:<\/p>\n<ul data-sourcepos=\"7:1-7:86\">\n<li data-sourcepos=\"7:1-7:86\"><strong>Acolher suas sugest\u00f5es, elogios e reclama\u00e7\u00f5es:<\/strong>\u00a0Sua opini\u00e3o \u00e9 importante para que possamos melhorar continuamente nossos produtos,\u00a0servi\u00e7os e atendimento.<\/li>\n<li data-sourcepos=\"8:1-8:93\"><strong>Garantir seus direitos como consumidora:<\/strong>\u00a0Estamos comprometidos com a \u00e9tica e o respeito,\u00a0e o Ombudsman \u00e9 um canal para que voc\u00ea possa ter seus direitos assegurados.<\/li>\n<li data-sourcepos=\"9:1-9:52\"><strong>Mediador imparcial:<\/strong>\u00a0Buscamos solu\u00e7\u00f5es justas e transparentes para qualquer problema que voc\u00ea tenha com a P\u00e9rola.<\/li>\n<\/ul>\n<p data-sourcepos=\"11:1-11:33\"><strong>Por que escolher o Ombudsman?<\/strong><\/p>\n<ul data-sourcepos=\"13:1-18:22\">\n<li data-sourcepos=\"13:1-13:105\"><strong>Confidencialidade:<\/strong>\u00a0Seus dados e sua comunica\u00e7\u00e3o conosco ser\u00e3o tratados com total sigilo e respeito.<\/li>\n<li data-sourcepos=\"14:1-14:101\"><strong>Agilidade:<\/strong>\u00a0Buscamos solucionar seu problema o mais r\u00e1pido poss\u00edvel,\u00a0com foco na sua satisfa\u00e7\u00e3o.<\/li>\n<li data-sourcepos=\"15:1-18:22\"><strong>Acessibilidade:<\/strong>\u00a0O canal do Ombudsman \u00e9 f\u00e1cil de usar e est\u00e1 dispon\u00edvel em diversos formatos:\n<ul data-sourcepos=\"16:5-18:22\">\n<li data-sourcepos=\"16:5-16:43\"><strong>Site:<\/strong>\u00a0www.perola.online\/ombudsman<\/li>\n<li data-sourcepos=\"17:5-17:50\"><strong>E-mail:<\/strong> umbudsman@perola.online<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p data-sourcepos=\"21:1-21:31\"><strong>Quando acionar o Ombudsman?<\/strong><\/p>\n<ul data-sourcepos=\"23:1-26:0\">\n<li data-sourcepos=\"23:1-23:119\"><strong>Sugest\u00f5es:<\/strong>\u00a0Compartilhe suas ideias para que possamos melhorar ainda mais nossos produtos,\u00a0servi\u00e7os e atendimento.<\/li>\n<li data-sourcepos=\"24:1-24:106\"><strong>Elogios:<\/strong>\u00a0Reconhe\u00e7a o bom trabalho da nossa equipe e nos incentive a continuar buscando a excel\u00eancia.<\/li>\n<li data-sourcepos=\"25:1-26:0\"><strong>Reclama\u00e7\u00f5es:<\/strong>\u00a0Se voc\u00ea n\u00e3o ficou satisfeita com algum produto,\u00a0servi\u00e7o ou atendimento da P\u00e9rola,\u00a0o Ombudsman pode te ajudar a encontrar uma solu\u00e7\u00e3o justa.<\/li>\n<\/ul>\n<p data-sourcepos=\"27:1-27:68\"><strong>Ombudsman P\u00e9rola: Construindo uma rela\u00e7\u00e3o de confian\u00e7a com voc\u00ea.<\/strong><\/p>\n<p data-sourcepos=\"29:1-29:69\"><strong>Juntas, podemos construir uma experi\u00eancia ainda melhor na P\u00e9rola!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b1f0e0d e-con-full e-flex e-con e-child\" data-id=\"b1f0e0d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b5019b elementor-widget elementor-widget-text-editor\" data-id=\"2b5019b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f586-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"586\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/loja\/wp-json\/wp\/v2\/pages\/553#wpcf7-f586-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"586\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.0.6\" \/>\n<input 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one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Assunto\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Mensagem\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button_full_width\" type=\"submit\" value=\"Enviar mensagem\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ombudsman P\u00e9rola: Sua Voz tem muito valor \u00a0 O que \u00e9 o Ombudsman? O Ombudsman P\u00e9rola \u00e9 um canal de comunica\u00e7\u00e3o direto entre voc\u00ea e nossa<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-553","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/pages\/553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/comments?post=553"}],"version-history":[{"count":20,"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/pages\/553\/revisions"}],"predecessor-version":[{"id":604,"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/pages\/553\/revisions\/604"}],"wp:attachment":[{"href":"https:\/\/perola.online\/loja\/wp-json\/wp\/v2\/media?parent=553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}